POINT and Apple Hardware Compatibility

Compatibility: Apple Devices that Will Support POINT

Apple Hardware Compatibility


POINT is iOS 9.0 compatible.  POINT will support the Apple operating system called iOS from 9.0 and newer.  

Below are lists of Apple hardware and some specific comments about use of these devices with the POINT hardware....


Compatible Apple Hardware....


iPhones

iPhone 5 Series
      -These phones will work with POINT, however the smaller screen size may be troublesome for navigation consideration on the POINT user interface.  It is not recommended to use this series of phones with POINT.

iPhone SE
      -This phone will work with POINT, however the smaller screen size may be troublesome for navigation consideration on the POINT user interface.  It is not recommended to use this series of phones with POINT.

iPhone 6 and 6 Plus
      -No known issues of compatibility

iPhone 7 Series
      -No known issues of compatibility

iPhone 8 Series
      -No known issues of compatibility

iPhone X, XS, XS Max, XR
      -No known issues of compatibility


iPad Mini

iPad Mini 2 (Retina Display), Mini 3, and Mini 4
      -No Known Issues of compatibility.  
      -This iPad mini supports the "lighting" charging connector.

iPad

iPad Air Series 
      -No Known issues of compatibility

iPad Pro Series
      -No Known Issues of Compatibility


Non-Compatible Apple Hardware

iPhone

iPhone
iPhone 3G
iPhone 3GS
iPhone 4
iPhone 4S

iPad Mini

iPad Mini (without the lighting connector)

iPad

iPad
iPad 2
iPad (3rd Generation)
iPad (4th generation)


Last updated 2-22-2019
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